Privacy Policy

Effective Date: 12/1/2024

Chef’s Care Company (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.

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1. Information We Collect

We may collect personal information that you voluntarily provide, including your name, contact information, dietary preferences, and any health-related details necessary to deliver our personalized meal or care services.
Additionally, we may collect limited non-personal information—such as browser type, device information, and site usage data—to help improve our website and customer experience.

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2. How We Use Your Information

Your information is used solely for the purposes of:

• Delivering and managing meal preparation and care services.

• Responding to inquiries or customer support requests.

• Sending appointment reminders, updates, or promotional materials (only with your consent).

• Improving our operations, products, and online experience.

 

We do not sell or rent your personal information to third parties under any circumstances.

 

3. Communication

Chef’s Care Company may contact you by phone, email, or text message to provide important updates or service-related information.
If you receive text messages from us, you may opt out at any time by replying STOP to cancel or HELP for assistance.
Please note that message and data rates may apply, and frequency of messages may vary based on your interaction with our services.

Your contact information will never be sold, shared, or distributed to third parties. For more details on how we handle personal data, please refer to this Privacy Policy in full.

 

4. Data Protection and Security

We maintain administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. Only authorized personnel have access to customer data, and all sensitive information is handled in compliance with applicable privacy laws and industry standards.

 

5. HIPAA Compliance

Chef’s Care Company complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the privacy and security of your protected health information (PHI).

• Use and Disclosure: PHI will only be used or disclosed as necessary to provide services, obtain payment, or conduct authorized business operations.

• Safeguards: We employ strict confidentiality protocols, secure data storage systems, and encrypted communications to protect your PHI.

• Access: You have the right to request access to, or a copy of, your PHI, and to request corrections if you believe information is inaccurate or incomplete.

• Authorization: We will not release or share your PHI with any third party without your explicit written consent, unless required by law.

For more details about your HIPAA rights or to request a copy of our HIPAA Notice of Privacy Practices, please contact us directly using the information below.

 

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyze site performance. You can disable cookies in your browser settings; however, certain features of our website may not function properly without them.

 

7. Third-Party Links

Our website may include links to external sites or services that are not operated by Chef’s Care Company. We are not responsible for the content or privacy practices of such third-party sites. We encourage you to review their respective privacy policies.

 

8. Your Rights and Choices

You have the right to:

• Access and review the personal information we hold about you.

• Request corrections or updates to your information.

• Withdraw consent for certain communications or data uses.

• Request deletion of your personal information, subject to legal or contractual requirements.

To exercise any of these rights, please contact us using the information below.

 

9. Legal Disclaimer

The information on the Chef’s Care Company website is for general purposes only and is not a substitute for professional medical or dietary advice. Always consult your healthcare provider regarding any medical condition or nutrition plan.

Chef’s Care Company makes no guarantees about the accuracy or completeness of the information provided and is not liable for any loss or damage arising from its use. By using this site, you agree to do so at your own risk.

 

10. Updates to This Policy

Chef’s Care Company may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on our website with an updated “Effective Date.”

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, HIPAA compliance, or our data practices, please contact:

 

Chef’s Care Company
611 S Milwaukee Ave, 1st Floor, Libertyville, Illinois, 60048
support@chefscarecompany.com
(224) 228-4448

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